Terms of Service

Please read these terms carefully before using CapPlan. By using our service, you agree to these terms.

Last updated: July 14, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of CapPlan ("Service") operated by CapPlan ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

Service Description

CapPlan is a capacity planning and job shop management platform that provides:

Job Management

Create, track, and manage production jobs

Capacity Planning

Optimize resource allocation and scheduling

Financial Tracking

Monitor costs, estimates, and profitability

AI Assistance

Intelligent insights and recommendations

User Accounts

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must be at least 18 years old to create an account
• One account per person unless explicitly authorized

Account Responsibilities

• You are responsible for all activities under your account
• Notify us immediately of any unauthorized use
• Keep your account information up to date
• Do not share your account credentials with others

Acceptable Use

You May:

• Use the Service for legitimate business purposes
• Upload and manage your own business data
• Access the Service from multiple devices
• Use our AI features for capacity planning insights

You May Not:

• Use the Service for illegal or unauthorized purposes
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Share account access with unauthorized users
• Upload malicious content or attempt to harm the platform
• Reverse engineer or attempt to copy our technology

Subscription & Billing

Subscription Terms

• Subscriptions are billed on a recurring basis
• You may cancel your subscription at any time
• No refunds for partial months or unused periods
• We may change pricing with 30 days notice

Payment Terms

• All payments are processed securely through Stripe
• Failed payments may result in service suspension
• You are responsible for all applicable taxes
• Disputed charges must be reported within 60 days

Data & Privacy

Your data privacy is important to us. Our data practices are governed by our Privacy Policy.

Data Ownership

You retain ownership of your business data

Data Security

We implement industry-standard security measures

Data Access

You can export your data at any time

Data Retention

Data is retained according to our retention policy

Intellectual Property

Our Rights

CapPlan and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Rights

You retain ownership of any content you upload to the Service. By uploading content, you grant us a limited license to use, store, and process your data to provide the Service.

Disclaimers & Limitations

Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted service. We may perform maintenance that temporarily affects availability.

Limitation of Liability

In no event shall CapPlan be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Warranty Disclaimer

The Service is provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately. You may request deletion of your account and data, subject to our data retention policies.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

If you have any questions about these Terms of Service, please contact us:

Email: legal@capplan.ai

Address: CapPlan Legal Team