Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: July 14, 2025

Overview

CapPlan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our capacity planning platform and related services.

By using CapPlan, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

• Account Information: Name, email address, and profile details
• Authentication Data: Login credentials and session information
• Contact Information: Phone numbers and addresses for customer support
• Billing Information: Payment details and subscription information

Business Data

• Job Information: Job details, schedules, and production data
• Capacity Data: Department information and resource allocation
• Financial Data: Cost estimates, budgets, and financial metrics
• Usage Analytics: How you interact with our platform

Technical Information

• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP addresses, access times, and usage patterns
• Cookies: Small data files stored on your device for functionality

How We Use Your Information

Service Provision

Provide and maintain our capacity planning platform

Account Management

Manage your account and provide customer support

Analytics & Improvement

Analyze usage patterns to improve our services

Communication

Send important updates and respond to inquiries

Security

Protect against fraud and ensure platform security

Legal Compliance

Comply with legal obligations and regulations

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly authorize us to share your information

Data Security

We implement industry-standard security measures to protect your information:

Encryption

All data is encrypted in transit and at rest

Access Controls

Strict access controls and authentication

Regular Audits

Security audits and vulnerability assessments

Backup Protection

Secure backup systems and disaster recovery

Your Rights

You have the following rights regarding your personal information:

Access

Request access to your personal data

Correction

Request correction of inaccurate data

Deletion

Request deletion of your personal data

Portability

Request data portability

Objection

Object to processing of your data

Withdrawal

Withdraw consent at any time

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@capplan.ai

Address: CapPlan Privacy Team